Geodesys takes performance management one step further
At Geodesys we know from our clients that speed and efficiency are key elements for conveyancers in remaining competitive. As from today, therefore, we are pleased to announce that up-to-date performance data on turnaround times for your company is now available through our website.
Tracey Martin-Heard, Head of Sales and Customer Service, explains ““We pride ourselves on offering the best levels of customer service and transparency. We are delighted to offer this new level of performance data to our customers and believe we are the first in the industry to offer a comparison with how we perform across the board.”
Just one click away
Accessed direct from your homepage, you can now view your office's turnaround time for our six main product categories and compare this with how we're performing for all our other clients.
All figures are based on the last 30 days so provide an accurate picture of our current performance.
To access this information, please follow the “Service Levels” link from your homepage.
What’s coming next?
We’ll be making several enhancements to our website over the forthcoming months including updates to our performance information and the introduction of mapping functionality. And don’t forget, at Geodesys, you only pay the product or package price quoted– we have no additional charges for mapping, admin or card payments!
Geodesys commitment to you
In a recent customer survey we achieved a 98.7% overall satisfaction rating with over 98% of clients saying that they would be likely to recommend Geodesys. Their comments regarding turnaround times and pricing included:
“Ease of use and speed of delivery”
“Fast, efficient service”
“Quick and accurate”
“We always know searches are going to come back in a timely manner”
“Results come back quickly.”