Quality service every time
The new year has well and truly begun as February is already upon us.
We would like to thank you for your continued business and support in what was a very busy year for all in the property industry. England and Wales saw a 40% increase in the quantity of housing transactions from the previous year, bringing added pressures for businesses at all stages of the conveyancing transaction.
Although the huge volumes and COVID restrictions had a slight impact on delivery times of our searches, our dedicated team worked to return on average 98.5% of Anglian Water CON29DW Residential reports within five working days and 95% between one and three days.
Did you know that our in-house experts process 127 different pieces of data and use nearly 100 different possible guidance notes alongside factual answers to assist with the interpretation of a drainage and water report?
You can have peace of mind knowing our team are at the end of the phone if you have a question about a report, plus we can answer your drainage and water queries without having to speak to a third party keeping your transaction moving.
Our customer service team is available between the hours of 10am-4pm to take your queries via telephone. If you would prefer to drop us an email, please contact the team at firstname.lastname@example.org, and someone will respond as soon as they can. If you have an urgent matter, we recommend giving us a call on 0800 0850 8050.