Southern Water drainage and water searches
Geodesys is the ordering and delivery partner for CON29DW searches in the Southern Water region.
What can you search for?
Whether you need drainage searches or water searches for your commercial or residential property, Geodesys has the answers. Here's how we can help you identify the location and size of public sewers and water mains in the locality of the property or land.
For drainage and water searches, there are two to choose from:
- CON29DW Residential for residential (household) properties
- CON29DW Commercial (non-household) properties
Please note: the maps we hold may not be accurate and up to date, but they will give you an indication of the positions of the pipes. Further on-site investigation may be required to determine the exact locations. This would be the responsibility of the homeowner.
If you have any enquiries regarding drainage and water searches for commercial or residential properties, please don't hesitate to contact us:
Email us: customer.services@geodesys.com
Write to us:
Geodesys
Osprey House, 1 Percy Rd,
Huntingdon, PE29 6SZ
If you'd like to take a look at a sample of our CON29DW reports, you can do so below, as well as our terms and conditions.
CON29DW Residential Sample
CON29DW Commercial Sample
CON29DW Residential Terms & Conditions
CON29DW Commercial Terms & Conditions
Get access to drainage and water search information for your property
Our prices and complaints process
These prices are effective from 5th May 2025.
CON29DW Residential - £51.05 +VAT
CON29DW Commercial - £154 +VAT
The 'Swift' expedited report will be discontinued from 5th May 2025.
You deserve the highest standard of service from us, but sometimes we make mistakes. If we do, please let us know, and we'll investigate and review your concerns.
We always try to resolve complaints straight away. If this is not possible and you're not happy with the course of action taken by us, you can ask us to escalate the issue internally, or you can take your complaint to an independent third party.
Get in touch and we will try to sort out your problem straight away. You can:
Email us at customer.services@geodesys.com.
Write to us at:
Geodesys
Osprey House
1 Percy Rd
Huntingdon
PE29 6SZ
We try to resolve any telephone contact or complaint at the time of the call. However, if that isn't possible, we'll take the details of your complaint, investigate and get back to you within 5 working days.
If we find your complaint to be justified or we have made any errors that substantially change the outcome of your search result, we'll refund the search fee. We'll also provide you with a revised search and put things right as soon as possible. We'll keep you informed of any progress.
While we aim to resolve your complaint the first time, in the event that we're unable to resolve the issue to your satisfaction, you can contact a third party. Please make sure that you've followed the process above first. If not, your complaint will be passed back to us.
If you're not satisfied with our final response, or if we exceed the response timescales, you may refer your complaint to The Property Ombudsman Scheme (TPOS):
The Property Ombudsman scheme
Milford House
43-55 Milford Street
Salisbury
SP1 2BP
Call: 01722 333306
Fax: 01722 332296
Website: www.tpos.co.uk
Email: admin@tpos.co.uk
If your order has been dispatched or is in progress, then it cannot be cancelled. Please read our cancellation policy for more information.
Following a request for further information, we will place your order on hold. If we have not heard from you after two weeks, we will cancel your order.
Need Drainage or Water Searches?
Get access to drainage and water search information for your property